SOFTSWISS reports that the Anti-Fraud team within its Managed Services helped clients secure around €6,000,000 in the first half of this year.
This represents a one-third reduction in the amount at risk compared to last year’s figures. By using advanced tools and methodologies to mitigate fraud attempts, including bypassing restrictions and breaching terms, the Anti-Fraud team helps operators create a more secure operating environment.
In H12024, the team handled around 54,000 tasks, including operator and verification requests, fraud and responsible gambling notifications. The amount of these requests was 8.5% lower than in H12023.
Ilya Nesterov, Anti-Fraud Team Lead, says: “The most common types of fraud our team deals with are bonus abuse, identity theft and documents forgery, which account for almost 90% of all fraud cases.
“We are pleased to see the number of operators’ requests and fraud notifications slightly decreased this year. This trend also testifies to a more responsible attitude on the part of players.”
The Anti-Fraud team recently implemented an innovative Risk Scoring Tool, capable of identifying potential issues in real time to take proactive measures and provide a safer gaming experience.
